THIS POSITION IS NOW FILLED. THANKS TO ALL WHO RESPONDED.
Ixis are expanding their support team due to new contract wins with large enterprise clients. We're recruiting for further Drupal Site Technicians to join the team as we expand in 2013.
Are you driven to learn and help people solve problems? Do you enjoy working with others? We are looking for a creative problem solver to join our Drupal support team. The role involves working with a large and diverse portfolio of Drupal clients helping us to deliver exceptional service.
You will be working directly with many of our clients, responding to support tickets and helping them with their web based issues. It's essential you are confident and skilled in working with people both face to face and over the phone, as this role is driven by problem solving, but the essence of it lies in customer service.
You will be smart, focused and determined with a proven ability to listen, read between the lines, and diagnose and solve problems efficiently. Key Skills and Role Requirements:
Excellent debugging skills and problem solving.
Knowledge of popular Drupal building tools and techniques.
Experience with source code control management for deploying updates.
Excellent time management and organisation skills
Good communication and people skills.
Ability to explain technical processes to non-technical people.
Teaching less technical people how to achieve their Drupal desires.
Knowledge of HTML and CSS
The majority of your work will be carried out on-site at our office in Warrington, Cheshire, but there will occasionally be some travel involved for client meetings in London and anywhere in-between.
This is a great opportunity to join our innovative, growing and thriving business, and be part of a team who are passionate about open source and Drupal. You'll be afforded a great working environment, professional development training and opportunities for career progression.
We look forward to hearing from you.
How to Apply:
Submit a short cover letter, salary expectation and a copy of your CV via our online application form.
NOTE: Job agencies need not apply. We're not interested. Thanks.