We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.
(1) What information do we collect?
We may collect, store and use the following kinds of personal data:
(a) information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type, referral source, length of visit and number of page views);
(b) information that you provide to us for the purpose of registering with us (including a username, password, and email address);
A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.
We use both “session” cookies and “persistent” cookies on the website. We will use the session cookies to: keep track of you whilst you navigate the website; We will use the persistent cookies to: enable our website to recognise you when you visit;
Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.
Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites, including this one.
(3) Using your personal data
We may use your personal information to:
(a) administer the website;
(b) improve your browsing experience by personalising the website;
(c) enable your use of the services available on the website;
(d) send you general (non-marketing) commercial communications;
(e) send you email notifications which you have specifically requested;
(f) send to you [our newsletter and other] marketing communications relating to our business which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);
(g) deal with enquiries and complaints made by or about you relating to the website;
Where you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant to us.
We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.
In addition, we may disclose information about you:
(a) to the extent that we are required to do so by law;
(b) in connection with any legal proceedings or prospective legal proceedings;
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and
(d) to the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling.
(5) Security of your personal data
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
We will store all the personal information you provide on our secure (password- and firewall- protected) servers.
Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
You are responsible for keeping your password and user details confidential.
(6) Policy amendments
(7) Your rights
You may instruct us to provide you with any personal information we hold about you. Provision of such information may be subject to the payment of a fee (currently fixed at £10.00 GBP).
You may instruct us not to process your personal data for marketing purposes by email at any time. (In practice, you will usually either expressly agree in advance to our use of your personal data for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal data for marketing purposes.)
(8) Third party websites
The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.
(9) Updating information
Please let us know if the personal information which we hold about you needs to be corrected or updated.
(11) Data controller
The data controller responsible for our website is Ixis IT Ltd.
Our data protection registration number is Z1653443
Ixis comply with the General Data Protection Regulation 2016 (GDPR), the Data Protection Act 1998 and the Data Protection (Amendment) Act 2003. We take the privacy and security of information very seriously and are also certified against the International Standards Organisation (ISO) 27001 for Information Security and 9001 for Quality.
What we collect and why:
General Public - we expect that if you contact us either by phone, email or the contact form on the website that you might become a client, supplier, or member of staff. For that, we will store your name, phone number and email address (if given), and nature of enquiry. Your information will be removed from the website within a week, and if nothing comes from your enquiry within 3 years we will delete your information in our CRM.
If you have commented on a blog, we will keep that for the lifetime of the blog is live. Once it has expired, your information will be removed. If you want your comment removed before the blog expires, contact us using the information below. If you opted in to the newsletter, we’ll keep your name and email address so you can receive it.
Clients - we hold personal information for contractual purposes, and so we can provide our services. The information will be limited to name, work and work mobile numbers, and email address; information supplied by you. We will hold on to this information for the contract lifetime plus 2 years, and for any information relating to financial matters, plus 6 years. Any information we manage for you, is yours, we’re concerned with the confidentiality, integrity, and availability of the information only, and will we not process it in any way; unless you request this specifically.
Suppliers - we hold personal information for contractual purposes, and so we can work with you to provide services to our clients. The information will be limited to name, work and work mobile numbers, and email address; information supplied by you. We will hold on to this information for the contract lifetime plus 2 years, and for any information relating to financial matters, plus 6 years. If you are under 16 please ensure you have consent from a parent, guardian or carer before submitting information to us. For all Data Protection, Privacy and GDPR matters please email email@example.com.